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Frequently asked questions

Is this site a booking platform or a management company?
Neither, as far as this site goes. It is a set of free guides. It is published by a rental management company, which is mentioned once, on the About page, and nowhere else.
Do the guides apply if I manage my rental myself?
Yes. Most of them — welcome, house manual, cleaning, linens, upkeep, vendors — matter just as much when you are the manager. The guides about choosing and working with a manager are for the day you decide to hand some or all of it over.
Do you give legal or contract advice?
No. The guide on management agreements covers the practical side only: what should be written down so that both sides know who does what. Anything binding should be read by a professional where the property is.
Why are there no figures, like typical commission rates?
Because they vary so much by market, service level and property that any single number would mislead you. We would rather show you how to compare two real offers line by line.
I followed an old link to this domain. Where did the article go?
This domain used to host a different, unrelated site. Where an old article had a real equivalent, the old address now redirects to the current guide on the same subject.
Can I print the checklists?
Yes. Every page prints cleanly, and the manager checklist is designed to be printed and taken to a meeting.